Egg Mobile - Privacy Policy

EGG MOBILES’S POSITION ON PRIVACY AND USER PRIVACY POLICY

At Egg Mobile, we take privacy and security very seriously. After all, if people don't feel safe downloading our app and participating in our studies, then we don't have a business.

Following is a little information on our company’s beliefs on privacy, and the clearest explanation we can give of what the Egg Mobile app does and does not do on your smartphone when you download and participate. Our specific Privacy Policy is also included.

Here's what we believe:

Nobody should be putting software on your phone that uses, shares, accesses, or uploads any of your data unless you’re explicitly aware of what's being shared, and you've agreed to share that information.

In that spirit, here's what the Egg Mobile app does and does not do.

The Egg Mobile app was built so that we can ask you questions through your smartphone, and you can answer those questions.

The only information Egg Mobile uploads or records is:

The answers you give to the questions we ask.
The time you submitted each answer.
The location you submitted your answer from.
The device model of the phone you are using.

That's it. Period.

Egg Mobile does NOT ever access, use, or upload any of the following:

Egg Mobile does NOT access, use or upload your contacts or address book.
Egg Mobile does NOT monitor other apps on your phone or any usage information about them.
Egg Mobile does NOT access use, record or upload ANY information about your phone calls, the texts you send or receive, or the websites you visit.
Egg Mobile does NOT track where your smartphone is, with the exception of when you upload the answer to a question we’ve asked you (as detailed above).

Egg Mobile does not continuously run your phone's GPS location chip. On the Android operating platform, Egg Mobile will run the background and check for connections while it is trying to upload answers you’ve recorded on it. Once they’re submitted, Egg Mobile goes inactive.

Egg Mobile was specifically designed to avoid any activity that could cause wear on your battery.

When you finish the study, you delete the app, and it's gone. Egg Mobile leaves no active or passive software on your phone, and the memory it was using is freed up immediately.

If you want to learn more about our Privacy Policy, please read the full version below.

EGG MOBILE PRIVACY POLICY

INTRODUCTION

This Privacy Policy describes the information Egg Mobile collects, why it is collected, how it is used, and when it is shared with third parties. It also describes what choices are available to application users regarding the use of personal information, and describes the security procedures in place to protect its misuse.

1. Information Collected

Egg Mobile’s primary interactions involve conducting market research surveys for clients from a wide variety of industries. Egg Mobile is based in the United States and its operations take place in the United States. In Egg Mobile’s role as a market researcher for transactions involving Egg Mobile survey participants (“Participant(s)” or “You”), Egg Mobile regularly receives voluntarily provided personal information about the participant.

We collect two categories of information from our survey participants: aggregate data and personal information. As used herein, aggregate data is information about a group or category of services or users, which has been made anonymous so that it does not identify a specific user. Personal information means information that can directly or indirectly lead to the identification of a living person, such as an individual's name, address, email, telephone number, license number, medical identification number, a person’s geolocation, photograph, or other identifying characteristics. The identification can occur by reference to one or more factors specific to the individual's physical, physiological, mental, economic, cultural or social identity. Personal information does not include information that has been anonymized, encoded or otherwise stripped of its identifiers, or information that is publicly available, unless combined with other nonpublic personal information.

The personal information collected by Egg Mobile from participants will primarily consist of name, email address photographs, audio recordings and video recordings. In addition, Egg Mobile will collect geolocation information (as described above) and usage data from participants who use Egg Mobile’s application (Application) unless they have opted-out of participating in the geolocation aspect of the application.

Egg Mobile does not receive, collect or process any sensitive personal information without explicit consent; Sensitive personal information is information relating to a person's race, religion, ethnic origin political opinions, trade union membership, sex life or health or medical conditions.

A. Aggregate Data

Data collected from the application may be combined with similar information about other users which has been anonymized to exclude personal information. We use such information to help manage the effectiveness of Egg Mobile, perform analytics, and for purposes such as compiling aggregated statistics about services usage. Egg Mobile does prepare individual reports based on aggregated or consolidated statistical data of survey results. These reports do not contain any data specifically pertaining to an individual or that would enable the recipient to identify an individual, except that the reports may use photos, audio recordings and video recordings that have been sent to us by participants. We may also use individual photos to illustrate aggregate data.

This policy does not limit our collection and use of aggregate data. We may disclose non-personal information, in aggregate form, to potential strategic partners, advertisers, investors, customers, and others. You may not opt-out of the sharing of aggregate data.

B. Personal Information

Activation of the application is by invitation only and possible only by using login and password information (provided by Egg Mobile) after entering into a separate agreement. Participation is completely voluntary. You will be asked to use different types of media on your phone, such as text answers, taking pictures, recording audio or video. By installing and activating the application, and by voluntarily providing your personal information you agree that we may collect some or all of the following types of information and use it as explained below:

Contact information - your name, address, phone, email, and other similar information.
Information you give to us on applications, surveys, registration forms, etc.
Services activity information - we keep track of some of the actions you take with the application, such as the frequency of use or number of answers submitted, and the fact that you provided information to us. For example, if you send us a video, in addition to storing the actual content you shared, we might log the fact that you shared it.
Photographs, audio, and video recordings, answers to text and multiple choice questions that you send us.
Your point-in-time geolocation information at the time you submit an answer to a question we’ve asked you through the Egg Mobile application (unless you have opted-out of that aspect of the application).

2. Information Use and Sharing

A. Use of Personal Information

Our primary purpose in gathering personal information is for research and marketing purposes. We may use your personal information to:

Provide you with information or services you request;
Resolve disputes;
Comply with laws and regulations;
Prevent prohibited activities and enforce our Terms of Use;
Facilitate your use of, and our operation of, our Services;
Analyze trends and statistics for marketing, research, and development;
Prepare reports for our clients;
Deliver targeted Service updates;

B. Information Sharing

We reserve the right to share aggregate data about our customers, sales, and traffic with our partners and advertisers. Additionally, we may share your personal information with:

Our affiliates (members of our corporate family) or companies that perform services on our behalf, and our clients who have asked us to gather data for them. We share information to perform business operations, process transactions, respond to your inquiries, provide information about the products or services that we offer, or to disseminate information that you provide to us through your use of the application.

Law enforcement, government officials, or other third parties when compelled by a subpoena, court order or similar legal instrument; in order to comply with law or credit card rules; and when necessary to prevent fraud, physical harm or financial loss.

We may disclose personal information to Egg Mobile clients. Egg Mobile will take steps to ensure that its clients agree to comply with this or a reasonably comparable privacy policy, and will not use your personal information to offer you their products or services.

In addition, we may transfer the personal information we have collected or obtained with another company in connection with an acquisition, merger, or sale of all or a substantial portion of our business. We will take steps to ensure that the other company agrees to comply with this or a reasonably comparable privacy policy. We also reserve the right to modify this policy from time to time without notice to you.

Please also note that merchants you purchase from and contract with have their own privacy policies; Egg Mobile is not liable for their operations, including their data collection and use practices.

3. Information Protection and Storage

We will take reasonable efforts to prevent the unauthorized release of your personal information. We store and process your data on our computers and servers in the United States and elsewhere in the world, subject to physical, electronic, and procedural safeguards in compliance with applicable governmental regulations. We use computer safeguards such as firewalls and data encryption where appropriate.

While we take measures to guard your personal information, we cannot guarantee that your data will not be disclosed or accessed accidentally or through the unauthorized actions of others. To protect your confidential information, we urge you to keep your passwords confidential. You are responsible for all uses of our application and services by any person using your account password. Please inform us immediately if you believe your account has been compromised. Please note that we will never ask you to disclose your password via an unsolicited phone call, SMS text message, or email.

4. Opt-Out

By using Egg Mobile’s services, you understand that we may communicate with you regarding (a) your use of the application, including notices concerning violations of our Terms of Use, and (b) updates to your account. You may not opt-out of receiving such emails. You may opt-out of your participation in Egg Mobile studies. You may also opt-out of Egg Mobile’s collection of your geolocation data unless the project you have been invited to participate in specifically requires you not to opt-out, in which case will you will be made aware of this requirement at when the offer to participate is made to you. To opt-out of the collection of your geolocation data, either decline to share location information when prompted by your smartphone or go into the appropriate settings area within your smartphone and disable the Egg Mobile apps ability to use your location information.

5. California Privacy Rights

California residents may request certain information about the disclosure of their personal information to third parties for direct marketing purposes. We do not provide your personal information to any non-affiliated third party for their direct marketing purposes without your consent. If you would like more information with respect to your rights under California law, you may contact us at the address provided below. Please reference California disclosure information in your request.

6. Notice to Parents

The services are intended for use by survey participants. Egg Mobile obtains parental consent before authorizing access for children between the ages of 13 and 17. The application is not intended for children under 13.

If you are under age 17, please do not attempt to register for Egg Mobile or provide any personal information about yourself to us without written parental consent. In addition, if we learn that we have collected personal information from someone under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from someone under age 13 or information from someone between ages of 13 and 17 without parental consent, please contact us through at http://www.export.gov/safeharbor.

Egg Mobile will not use or share any personal information collected, either within Egg Mobile or with a third party, for our own direct marketing purposes.

B. Notice

Egg Mobile collects personal information from and about individuals for use generally in connection with the operation of its business. Such personal information may be used by Egg Mobile to provide market research services to its clients.

Egg Mobile may disclose personal information to third parties when such disclosure is necessary or appropriate for Egg Mobile’s provision of such services to its clients or otherwise for Egg Mobile’s operation of its business.

C. Choice

As part of our market research process, all Egg Mobile questionnaires provide respondents with choices related to personal information. The choice to provide personal information is purely voluntary. If a respondent chooses not to provide personal information, the person may be automatically excluded from the study. In addition, Egg Mobile reviews and communicates results to clients in a consolidated format and as such, no one individual’s personal information is reported separately, except that photos of and provided by individual participants may be used from time to time.

D. Onward Transfer to Third Parties

Egg Mobile will disclose personal information to a third party if (a) Egg Mobile has received the participant’s permission to make the disclosure, (b) the disclosure is required by law, (c) the disclosure is reasonably related to the sale or disposition of all or part of Egg Mobile’s business, (d) the information in question is publicly available, and/or (e) the disclosure is reasonably necessary for the establishment of a legal claim.

Additionally, Egg Mobile may disclose personal information to an Egg Mobile affiliate or to persons or entities providing services on behalf of Egg Mobile, an Egg Mobile client, or the individual (each a "Transferee”), consistent with the purpose for which the information was obtained, if the Transferee, with respect to the personal information in question (a) is subject to law providing an adequate level of privacy protection including, without limitation, transferees that are located within the EU or transferees that are otherwise subject to an “adequacy” finding, (b) has agreed in writing to provide an adequate level of privacy protection, and/or (c) subscribes to the principles.

E. Data Integrity

Egg Mobile takes reasonable steps to ensure that personal information is accurate, complete, current and relevant for the purposes for which it was collected.

F. Access to Data

Upon request, Egg Mobile will permit EU citizens to access personal information collected by Egg Mobile and will give them the opportunity to correct, amend, modify or delete inaccurate data upon request. Such access may be denied or limited by Egg Mobile, however, if providing such access is unreasonably burdensome, time-consuming or would result in significant and/or unreasonable monetary cost, or if the rights of persons other than the individual requesting amendment would be violated.

Egg Mobile will respond to such requests within a reasonable time period. Depending on the nature of the request, Egg Mobile reserves the right to charge a reasonable fee to cover the costs of providing access. Egg Mobile may delete personal information if the personal information is not complete, current, and accurate or is inappropriate for its original intended use. Any deletion or modification may be subject to the consent of the participant that originally submitted the personal information. In order to request access to information or to request amendment, modification or deletion of data, or if you believe that Egg Mobile is not complying with the Safe Harbor Principles, or this policy, please contact Egg Mobile by email at the email address provided below.

In the event that any citizen of the European Union is not entirely satisfied with the resolution of a complaint proposed by Egg Mobile, Egg Mobile will cooperate with the relevant European data protection authorities to resolve that individual's complaint.

G. Enforcement

Egg Mobile has a Privacy Administrator who is responsible for the internal supervision of Egg Mobile’s privacy policies. Egg Mobile educates its employees about compliance with the Safe Harbor Principles and has self-assessment procedures in place to ensure its compliance.

8. Amendments

Egg Mobile reserves the right to change this Privacy Policy at any time, by posting amended terms on this website. Use of the website after the effective date constitutes acceptance of the amended terms and conditions. We reserve the right to apply the amended terms to the information we have already collected, subject to any legal constraints. You should read and review this page regularly to see if there have been any changes.

9. Effective Date

The Effective Date of this Privacy Policy is May 25, 2012